Privacy Policy

1. Information We Collect

When you visit our website, schedule a site tour, download an e-brochure, or interact with our sales concierge, we may collect:

• Identity & Contact Details: Full name, phone number (including WhatsApp numbers), email address, and residential city.
• Property Preferences: Configuration interest (e.g., 2 BHK, 3 BHK, 1-10 Guntha land plots), budget brackets, and target possession timeframe.
• Site Visit Scheduling Data: Preferred visit date, pickup assistance requirements, and accompanying visitor counts.
• Technical Diagnostics: IP address, device type, browser characteristics, referring URLs, and engagement analytics gathered through local first-party tracking.

2. Purpose of Data Processing

Your personal data is collected and processed under lawful bases recognized by the Digital Personal Data Protection Act, 2023:

• Providing official e-brochures, sanctioned layout plans, and pricing cost sheets.
• Arranging and confirming guided site visits with our relationship managers.
• Sending transactional updates regarding construction milestones, RERA approvals, and payment receipts.
• Assisting with home loan eligibility calculations via partner financial institutions (SBI, HDFC, ICICI) upon your explicit request.

3. WhatsApp & Telecommunication Communications

By submitting your telephone number on our forms, you grant Impex Properties explicit consent to contact you via telephone call, SMS, or WhatsApp regarding your specific inquiry. You may opt out of automated WhatsApp communications at any moment by replying with "STOP" or contacting our sales grievance officer.

4. Zero External CDN & Data Security Architecture

Impex Properties operates on an offline-first, zero-external-CDN infrastructure hosted in secure Indian data centres. We do not load remote third-party trackers, external font networks, or non-essential advertising scripts. All stored databases utilize encryption at rest (AES-256) and SSL/TLS 1.3 encryption in transit.

5. Sharing & Third-Party Disclosures

We do not sell or rent personal information. We disclose data solely to:

• Authorized Legal & Financial Partners: Empaneled banks (for home loan facilitation) and legal advocates (for agreement registration) only after your direct authorization.
• Government Regulatory Authorities: MahaRERA, Sub-Registrar offices, and competent court jurisdictions if required by applicable statutory mandates.

6. Data Retention & Your Rights

In accordance with Indian law, you possess the right to:

• Request a summary of your personal information held in our records.
• Request rectification or correction of inaccurate personal data.
• Request erasure or withdrawal of marketing consent, provided there is no ongoing statutory obligation (such as active RERA sales deeds or tax records).